Riding168 takes the privacy of every Malaysian member who entrusts us with their personal information seriously. This Privacy Policy clearly explains what data we collect, how it is used, who can access it, and what rights you have over it. We believe that transparency in data handling is not merely a legal obligation — it is the foundation of trust between riding168 and each of our members.
Six key measures that keep your personal data safe with riding168
All communications between your device and riding168's servers are encrypted using TLS 1.3 with 256-bit encryption — the same standard used by Malaysian banking institutions such as Maybank and CIMB. Your data cannot be intercepted or read by unauthorized parties while in transit.
Riding168 members' personal data is stored on servers protected by layered access controls — only authorized personnel can access your data, and every access is automatically logged. Your password is never stored in plain text; it is processed through a one-way cryptographic hash function that cannot be reversed.
Riding168 does not sell, rent, lend or disclose members' personal data to any third party for marketing or commercial purposes. Your information will never be sold to advertisers, third-party analytics companies or any other organisation without your explicit consent.
Riding168 does not directly store your full bank account number, credit card number, or complete e-wallet details. Transactions via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX are processed through third-party payment gateways that comply with PCI DSS standards. We retain only transaction references for audit purposes.
Every riding168 member has the right to access, correct, or request deletion of their personal data at any time. Requests can be submitted via account settings or by contacting the riding168 privacy team. We honour all valid requests within 30 business days.
The riding168 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and all applicable regulations. We conduct periodic privacy compliance reviews and update our practices whenever legal requirements change.
This Privacy Policy is published by riding168, an online entertainment platform operating under the domain riding168.xyz, and applies to all individuals who use riding168 services — whether as registered members, site visitors or any other party interacting with our platform.
We understand that when you register an account with riding168, you are entrusting us with your personal information. We take that trust seriously. This policy is written in plain, accessible language — not complex legal jargon — so that every Malaysian member can clearly understand what happens to their data.
By using the riding168 platform, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to request deletion of your account and data.
This Privacy Policy should be read together with Terms & Conditions riding168, which forms the entire agreement between you and our platform.
Riding168 collects several categories of personal data from members and users of our platform. Below is a full breakdown of what is collected and under what circumstances:
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Registration form, KYC process |
| Contact Data | Malaysian phone number, email address, mailing address | Registration form, account settings |
| Technical Data | IP address, device type, web browser, operating system, screen resolution | Automatically upon visiting the platform |
| Transaction Data | Total deposit amounts, payment methods (Touch 'n Go, GrabPay, FPX, etc.), transaction dates, reference IDs | Every financial transaction |
| Gaming Data | Betting history, games played, session duration, wins and losses | Automatically during gameplay |
| Communication Data | Live chat support content, emails to riding168, player feedback | Interactions with the support team |
| Preference Data | Language settings, game preferences, self-set limits | Account settings and usage behavior |
Riding168 does not collect data that is unnecessary for platform operations. We apply the principle of data minimisation — we only collect what is genuinely necessary to deliver the services you request and to keep the platform secure.
Financial Note: riding168 does not store your full bank account number, card number, or e-wallet PIN. All payment processing via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX is handled by third-party payment gateways that comply with PCI DSS security standards. We receive only transaction confirmation responses and reference IDs.
Riding168 uses collected data for legitimate and specific purposes only. We do not use your data for any purpose not stated in this Privacy Policy without first obtaining your additional consent.
Riding168 does not use your personal data to make fully automated decisions that materially affect you without human involvement, except in cases of real-time fraud detection that require immediate action to protect your account.
Riding168 does not sell or trade members' personal data to any party. However, there are certain circumstances where we need to share information with carefully selected parties to enable the platform to operate safely and effectively:
In all of the above cases, riding168 ensures that only the minimum necessary data is shared. We do not permit any third party to use riding168 members' personal data for their own purposes without your consent.
Riding168 implements a comprehensive set of technical and organisational security measures to protect members' personal data from unauthorised access, loss, destruction or inadvertent disclosure:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of a data breach affecting members' personal data, riding168 will notify affected members and the relevant authorities within the timeframe required by applicable law.
Riding168 uses cookies and similar technologies to enhance the user experience, maintain platform security, and understand how the platform is used. Below is an explanation of the types of cookies we use:
You can manage your cookie preferences through your web browser settings. Most browsers let you view, delete, or block cookies. Please note that disabling certain cookies may affect the functionality of the riding168 platform.
Important Note: riding168 does not use third-party cookies for advertising purposes or to track your activity on other websites. All cookies we use are strictly for the operational and security purposes of the riding168 platform.
Riding168 retains members' personal data only for as long as necessary to fulfill the purpose for which it was collected, subject to minimum legal requirements that may mandate longer retention periods:
Once the retention period has ended and there is no longer a legal or legitimate business reason to keep your data, riding168 will securely delete or anonymize it using methods that ensure it cannot be recovered.
If you voluntarily request account deletion, riding168 will delete your active data within 30 days, except for records that must be retained to comply with legal obligations. You will be informed of what is retained and for how long.
Under Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and the riding168 Privacy Policy, you have the following rights regarding your personal data:
You have the right to obtain a copy of the personal data we hold about you. Requests can be submitted by email to support@riding168.xyz. We will provide a data report within 30 days of receiving your request.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. You can update most profile information directly from your riding168 account settings. For corrections that require additional verification — such as your name or date of birth — please contact our support team.
You may request deletion of your personal data when it is no longer needed for the purpose for which it was collected, or when you withdraw your consent and there is no other legal basis for continued processing. Please note that certain data must be retained to fulfil legal obligations even after a deletion request.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. To object to processing for other purposes, you will need to provide valid grounds based on your specific circumstances. riding168 will consider your objection and communicate a decision within 30 days.
You have the right to receive the personal data you have provided to riding168 in a structured, commonly used, and machine-readable format (such as JSON or CSV). This allows you to transfer your data to another service provider should you wish to do so.
In certain circumstances — such as when we are investigating data accuracy or during a dispute — you may request that the processing of your data be temporarily restricted. During this period, riding168 may still retain your data but may not use it except for the limited purposes permitted by law.
To exercise any of the above rights, submit a written request to the riding168 privacy team via email at support@riding168.xyz. Please include your account number, the specific right you wish to exercise, and any relevant information that will help us process your request. riding168 will not charge a fee for reasonable data rights requests.
The riding168 platform is not suitable for, and is not intended for, individuals under the age of 21. riding168 does not knowingly collect personal data from anyone below our minimum age requirement.
If riding168 discovers that personal data belonging to an individual under the age of 21 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their minor child may have registered an account on riding168 without permission are encouraged to contact us immediately at support@riding168.xyz.
Riding168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or changes to the services we offer. The latest version of the Privacy Policy will always be available on this page, with the update date clearly indicated.
When we make material changes to this Privacy Policy — for example, changes to how we use your data or new types of data being collected — we will notify members via email notification or in-platform notification before the changes take effect. Minor changes such as language clarifications or typographical corrections may not be accompanied by a specific notification.
Continued use of the riding168 platform after a revised Privacy Policy has been published will be considered acceptance of the updated terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way riding168 handles your personal data, please reach out to us through the following channels:
Riding168 is committed to responding to all privacy-related enquiries within 5 business days. For more complex data rights requests, we will notify you if additional time is required, and will not exceed 30 days from the date the request is received.
If you feel that riding168 has not handled your privacy complaint satisfactorily, you have the right to lodge a complaint with the relevant Malaysian Personal Data Protection Department under the Personal Data Protection Act 2010.
This Privacy Policy forms part of the riding168 information governance framework. Please also read Terms & Conditions and Responsible Gaming Policy us for a complete overview of the agreement between you and riding168.
Data protection and responsible gaming are not two separate matters at riding168 — they are two sides of the same commitment to the wellbeing of every one of our members.
Every piece of information you share with riding168 belongs to you. We are simply the custodian. You may request access, correction or deletion at any time through your account settings or via our support email.
Every deposit and withdrawal made via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX is processed through a fully encrypted connection. riding168 does not view or store your full payment account details.
You can control the types of communications you receive from riding168 — including turning off promotional emails, bonus notifications and other marketing messages — directly from your account settings, without needing to contact support.
When you use the deposit limit or account break features on riding168, that information is kept strictly confidential. Our support team handles all Responsible Gaming requests with full discretion and empathy.
The most frequently asked questions about how riding168 handles the personal data of Malaysian members
Riding168 protects your privacy with 256-bit SSL encryption, no sale of data to third parties, and full control over your information. Create a free account today — minimum deposit of RM20 via Touch 'n Go eWallet, GrabPay, or DuitNow.